Shipping & Delivery of gods 

Products are sent to the address designated by that customer when submitting the order. 

Except if you wish to sent the order as a gift in a other address. 

We try to delivery the orders as far Greece is concerned, within 24 hours.

All the orders received before 12:00 will be shipped the same day. 

All the others orders will be shipped the next working day. 

At remotely areas the delivery time is 2-4 days. 

Helado Derretido provides shipping worldwide.

It depends of the country and the kilos of order. 

In Europe shipping is 8 euros and the order will be delivered from 2 to 4 days.

Free Delivery provided for orders over 150 euros.

In USA shipping is 10 euros and the order will be delivered from 2 to 5 days. 

Free Delivery provided for orders over 200 euros.

All postages are conducted from Monday to Friday. 


Helado Derretido cooperates with Acs Courier, ensuring the safe and fast shipment of products.

Bike Messengers as well offering an eco friendly solution of shipping. Bike Messengers attend to Athens.

Finaly we cooperate with National Post Company regarding the worldwide orders. 


If you have any problem with your order dont hesitate to contact with us.